Top Ways to Shield Yourself from Ticketmaster Scams: Spot and Avoid Fake Tickets

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Concerned about Ticketmaster scams? Learn how to spot, avoid, and react to fraudulent ticket sales with our comprehensive guide to ticketmaster reviews. We cover the red flags, safe purchasing practices, and essential steps to take if you suspect a scam. Stay secure in your quest for legitimate tickets.

Key Takeaways – Ticketmaster Scams

  • Counterfeit tickets and scams have been increasing, and vigilance about seller legitimacy, pricing anomalies, and payment details is essential to avoid being tricked into buying fake tickets.

  • To prevent unauthorised access to your Ticketmaster account, it’s important to use and regularly update complex passwords, and maintain antivirus software on all devices used to access the account.

  • When purchasing tickets, always use secure payment methods and buy directly from official sources like the venue box office or Ticketmaster’s website or app to ensure ticket authenticity.

Understanding Ticketmaster Scams

Illustration of a person purchasing tickets online

With a startling increase in cases since 2022, fake ticket scam incidents have tricked many into purchasing tickets that turn out to be fake tickets, as real tickets or as a unicorn.

These scams often involve the sale of counterfeit tickets or individuals falsely claiming to be ticketmaster scammers. It’s much like buying a Rolex from a shady street vendor – you might walk away thinking you’ve bagged a bargain, only to discover you’ve bought an elaborate fake.

But fear not, there’s a way to beat these fraudsters at their own game. You can safeguard yourself from these scams by being mindful of the tactics employed by such fraudsters and remaining alert. After all, a concert should be an experience to remember for the right reasons, not because you were denied entry at the gates.

Defend against scammers on eBay, learn how to spot fraudsters and protect yourself by reading our informative Blogpost.

Identifying False Ticket Listings

Illustration of counterfeit tickets with a red 'fake' stamp

Have you ever come across a ticket deal that seemed too good to be true? If it’s priced well below market value or advertised for sold out show all-out events, your scam radar should start flashing.

These show ticket deals are designed to make you act impulsively, but remember, haste can lead to waste. Keeping calm and meticulously verifying the listing before spending any money is a wise approach.

The devil is in the details when it comes to spotting fake ticket listings on social media and fake websites. Poor grammar, spelling errors, and copycat designs are all telltale signs of a scam.

Ticketmaster does not sell on third-party platforms like Craigslist, so anyone claiming to be a Ticketmaster agent there is likely a fraud. Before confirming any transaction, make sure it’s secure by looking for a browser padlock symbol, a web address beginning with ‘https’, and by carefully examining the payment and ticket details.

The Risks of Purchasing from Unverified Sellers

Purchasing from unofficial sellers is a bit like playing Russian roulette – you might get lucky, or you might get a dud. Buying tickets from unverified sellers could result in obtaining invalid tickets, leaving you high and dry at the venue entrance.

There is also the risk of speculative ticketing, where tickets live events that are not yet released or even owned by the seller are listed, often leading to inflated costs due to markups, service fees and booking fees.

But the risks do not end there. There’s a distinct lack of accountability with unofficial sellers most tickets. Event organisers could cancel tickets resold in violation of their terms, meaning you could potentially lose your investment.

You can mitigate these risks by confirming that the primary ticket seller is registered with reputable organizations such as the Society of Ticket Agents and Retailers (STAR). Remember, only credit card purchases over £100 are protected by Section 75 in case of fraud.

Protecting Your Ticketmaster Account

Illustration of a person updating a password with a shield icon for security

Imagine waking up to discover the tickets you purchased for your favorite band’s concert have been transferred without your consent. Such nightmares can be avoided by securing your Ticketmaster account with a complex password. Think of it as the lock on your front door – the tougher it is, the more secure your tickets are.

Here are some tips to strengthen your account’s security:

  • Use a combination of uppercase and lowercase letters, numbers, and special characters in your password.

  • Avoid using common words or phrases that can be easily guessed.

  • Frequently change your password to prevent unauthorised access.

  • Refrain from using the same password across different sites.

By following these tips, you can ensure the security of your Ticketmaster account and protect your valuable tickets.

Maintaining the latest anti-virus software and system updates is like having a watchful guard dog, protecting your device and personal information from online threats. Should you notice any suspicious activities on your Ticketmaster or Live Nation account, promptly alert their customer service. Remember, vigilance is your best defense against these scammers.

Avoiding Payment Traps

When it comes to buying tickets online, you need to be as cautious as a cat in a dog park. Scammers often request unconventional payment methods like Venmo, Zelle, cryptocurrency, or gift cards, which offer no buyer protection. Such signs serve as red flags, suggesting a potential encounter with a scammer.

Instead, stick to secure payment methods like credit cards, which offer consumer protection through Section 75 and Chargeback rules. Or select ‘Paying for an item or service’ on PayPal to benefit from Purchase Protection.

Avoid using bank or wire transfers due to the lack of buyer protection and recourse options. Keep in mind that with wire funds, the security of the transaction and payment method isn’t guaranteed by the account name but by the account number and sort code.

Recognising Fake Ticketmaster Communications

Illustration of fake Ticketmaster email and website comparison

In an era where fraud has become increasingly sophisticated, scammers have been known to use spoofed email addresses, URLs, and high-pressure tactics to deceive ticket buyers everywhere. Much like a wolf in sheep’s clothing, these phishing emails mimic Ticketmaster communications, enticing you to share personal information.

An important tip to bear in mind is that Ticketmaster will never request personal details like passwords, credit card information, or Social Security numbers through email or text messages.

Fake support numbers are another strategy used by scammers. These fake support number are usually found through online searches, as scammers use SEO to promote their fake numbers. Remember, real Ticketmaster support numbers are only listed on the official Ticketmaster website or the official mobile app. So, it’s safe to say, not everything you find on the internet is true.

Steps to Take If You Suspect a Scam

If you have suspicions of being scammed, remain calm – there are measures that you can implement. First, contact Ticketmaster’s fan support immediately. By reporting the issue as soon as possible contact ticketmaster, you’re not only helping yourself but also aiding in the prevention of future scams.

Regularly monitor your financial accounts linked to your Ticketmaster account for any suspicious activity or unrecognised transactions. If you spot anything unusual, report it immediately to your bank and to national fraud and cybercrime centers. Swift and decisive actions are key when dealing with potential scams.

Safe Ticket Buying Practices

Now that you’re armed with knowledge about common ticket scams around, let’s focus on safe ticket buying practices for live event tickets. For guaranteed authentic tickets and legitimate tickets, consider making purchases only online marketplaces or from official sources like:

  • the venue’s box office


  • its mobile app

  • directly from Live Nation

It’s like buying a designer bag from the official store, you’re guaranteed the real deal.

To streamline the ticket purchasing process, follow these steps:

  1. Have a Ticketmaster account set up in advance with saved address and payment details.

  2. Join the Ticketmaster queue close to ticket release time.

  3. Use a stable Wi-Fi connection for a smooth, seamless experience.

  4. Remember, using multiple windows or devices could be mistaken for bot activity, so keep it simple and straightforward.

Verifying Authentic Tickets

So, how can you ensure the tickets you’ve purchased are authentic? The key is to purchase Ticketmaster Verified Tickets directly from original ticket holder, Ticketmaster, Live Nation, or the venue’s box office. This is akin to receiving a certificate of authenticity when purchasing a pricey artwork – it certifies its genuineness.

Be cautious of lookalike websites with URLs similar to Ticketmaster’s official site. These sites are designed to trick you into thinking you’re purchasing mobile tickets from the Ticketmaster site when you’re not. If you’re buying transfer tickets, request a screenshot of the email receipt from the original purchase to verify its authenticity. Remember, a little caution can save a lot of trouble later.

What to Do When You’ve Been Scammed

Discovering that you’ve fallen victim to a scam can be a gut-wrenching experience. If you find yourself in such a situation, don’t lose heart. If your tickets are transferred or replicated without your consent, Ticketmaster may replace your new tickets and void the previous ones.

While Ticketmaster cannot offer refunds for counterfeit tickets bought through a third party sites third-party websites, they can still provide assistance.

To recover your lost money, and protect yourself after falling victim to a scam, here are some steps you can take:

  1. File a chargeback with your credit card company.

  2. Report the scam to the Federal Trade Commission and local law enforcement.

  3. Keep all receipts, emails, and bank statements related to your ticket purchase.

  4. Consider signing up for credit monitoring or identity theft protection services.

These actions will help track and prevent future scams, resolve disputes, and safeguard your financial information.

Alternatives to Ticketmaster

Illustration of reputable ticket broker logos such as SeatGeek, Vivid Seats, and StubHub

While Ticketmaster is a popular choice for purchasing tickets, there are reputable alternatives available. Some of these alternatives include:

  • SeatGeek, which is known to be a legitimate platform

  • Vivid Seats, which is a safe exchange and resale platform

  • StubHub, which offers a reliable alternative to Ticketmaster

  • AXS Ticketing, which is another trusted platform for ticket purchases

These platforms provide a reliable alternative payment platform for purchasing Ticketmaster tickets, including concert tickets, printed out tickets for sale, and resale tickets, ensuring you get the same ticket quality and experience.

Before purchasing tickets, double check if the online seller is registered with the Society of Ticket Agents and Retailers (STAR) to ensure they’re reliable when they sell tickets. Keep in mind that exercising caution is always preferable, particularly when you’re looking to buy tickets for your most-liked events or when dealing with selling tickets for family events.

Common Questions About Ticket Scams

You might be wondering – how can I recognise genuine Ticketmaster communications? Ticketmaster uses several specific email addresses for official communications, and recognising these is vital to avoiding most common ticketmaster scams here. Bear in mind that official Ticketmaster communications may include:

  • Promotional messages from do not

  • Competition notifications from

  • Customer service correspondence from and

  • Confirmation and password reset emails from

Identification of these official email addresses can serve as your initial safeguard against scams. Remember, the more you know, the better you can protect yourself against scams.

Learn how to protect against cyber criminals and hackers by reading our informative article.


Scams are an unfortunate part of the online ticket purchasing landscape. But armed with the right knowledge, you can navigate this landscape safely. By understanding common Ticketmaster scams, identifying false ticket listings, being aware of the risks of purchasing from unverified sellers, and knowing how to protect your Ticketmaster account, you can ensure that your next ticket purchase is secure.

Remember, vigilance is key. Always verify the authenticity of tickets, know what to do if you suspect a scam, and don’t be afraid to explore alternatives to Ticketmaster. Stay safe, stay informed, and enjoy your next event with peace of mind.

Frequently Asked Questions

How do you know if you get scammed on Ticketmaster?

To avoid getting scammed on Ticketmaster, only buy Ticketmaster Verified Tickets from Ticketmaster or Live Nation, or get them at the venue box office for 100% authentic tickets. Never share personal information or buy from unofficial sources to avoid scams on ticket prices.

How to check Ticketmaster tickets are real?

To ensure your Ticketmaster tickets are real, buy “Verified Tickets” from Ticketmaster or Live Nation directly, or else purchase tickets from them at the venue box office. These tickets are always authentic. Avoid tickets purchased from third-party sellers.

What does a legit Ticketmaster email look like?

A legit Ticketmaster email regarding wire transfer should be sent from the official Ticketmaster email address, which is and should clearly indicate that it is related to a ticket transfer.

Is it safe to buy tickets through Ticketmaster?

Yes, it is safe to buy tickets through Ticketmaster as it is a secure marketplace for purchasing tickets, including resale tickets. It is advisable to buy directly purchased tickets either through the venue or a reputable ticket vendor to avoid the risk of purchasing printed tickets from a scam artist.

What should I do if I suspect a scam?

If you suspect a scam, it’s important to report it to the relevant authorities and monitor your financial accounts for any suspicious activity. Take immediate action to protect yourself from potential fraud.

How to avoid Ticketmaster scams?

To avoid Ticketmaster scams, follow these essential tips:

Purchase Directly: Always buy tickets from Ticketmaster’s official website, mobile app, or authorised retailers. Avoid third-party sellers unless they are verified resellers.

Secure Payment Methods: Use secure payment options, such as credit cards, which offer fraud protection. Be wary of sellers requesting payment through gift cards, wire transfers, or cryptocurrencies.

Verify the Site: Double-check the website’s URL to ensure it’s the legitimate Ticketmaster site and not a phishing page. Look for the padlock symbol and “https” in the address bar.

Account Security: Keep your Ticketmaster account secure. Use strong, unique passwords and enable two-factor authentication if available.

Be Skeptical of Deals: If a deal seems too good to be true, it probably is. Scammers often lure victims with significantly discounted tickets.

Check Event Details: Verify event details on the official venue or event organiser’s website to ensure the tickets you’re purchasing correspond to real events.

Report Suspicious Activity: If you encounter a scam, report it to Ticketmaster, Action Fraud, and any relevant financial institutions if payment was made.

Useful Reference Websites

  1. Action Fraud
    • The UK’s national reporting center for fraud and cybercrime. It offers advice on protecting yourself from scams and allows you to report fraud.
  2. Citizens Advice
    • Provides free, confidential information and advice to assist people with legal, consumer, and other problems, including guidance on spotting and avoiding scams.
  3. Financial Conduct Authority (FCA)
    • The financial regulatory body in the UK provides information on how to avoid financial scams and what to do if you become a victim.
  4. Trading Standards
    • Offers consumer protection information, including how to report scams and advice on how to avoid them.
  5. The UK Cyber Security Centre
    • Provides guidance and support to the public and businesses in protecting against cyber threats, including phishing and other scams that could involve ticket fraud.
  6. Consumer Rights Act information on GOV.UK
    • Official government advice on consumer rights, including what to do if you’ve bought something that turns out to be a scam.
  7. The Society of Ticket Agents and Retailers (STAR)
    • Offers advice on buying tickets safely and what to do if things go wrong. STAR members comply with a code of practice that includes transparency about prices and terms.
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With over three decades of experience in the heart of London’s financial sector, I have dedicated my career to the pursuit of robust cybersecurity practices and IT leadership. As a Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Chief Information Security Officer (C|CISO), Certified Ethical Hacker (CEH), and Computer Hacking Forensic Investigator (CHFI), I bring a wealth of knowledge and expertise to the table.

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